Terms and Conditions

TERMS OF SERVICE

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GENERAL INFORMATION

This website is operated by Artchipielago. Throughout the site, the terms “we”, “us” and “our” refer to Artchipielago. Artchipielago offers this website, including all the information, tools and services available to you on this site, the user is conditioned to the acceptance of all the terms, conditions, policies and notifications established here.

By visiting our site and / or purchasing something from us, you participate in our “Service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies to which referenced herein and / or available via hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, providers, clients, merchants, and / or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are accepting the Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the updated version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Siteground. They provide us with the online e-commerce platform, which allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your country of residence and that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You also may not, in using the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You must not transmit worms, viruses or any code of a destructive nature.

The breach or violation of any of these Terms will result in the immediate cessation of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse the provision of service to anyone, for any reason and at any time.

You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to adjust or adapt to technical networking or device connection requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, Use of the Service, or access to the Service or any contact on the website through which the service is provided, without the express permission of written from us.

The titles used in this agreement are included for convenience only and do not limit or affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for decision-making without first consulting more accurate, complete, or timely information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without prior notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be exclusively available online through the website. These products or services may have limited quantities and are subject to return or exchange according to our return policy only.

We have made an effort to display the colors and images of our products, in the store, with the highest possible color accuracy. We cannot guarantee that your computer monitor will display colors accurately.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of the products or services that we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

We do not guarantee that the quality of the products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to reject any order you place with us. We may, at our discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address.

In the event that we make a change or cancel an order, we may attempt to notify you by contacting us via email and / or billing address / phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate information on the purchase and account used for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

For more details, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to these types of tools “as is” and “as available” without warranties, representations or conditions of any kind and without any endorsement. We will not have any responsibility derived from or related to your use of tools provided by third parties.

Any use you make of the optional tools offered through the site is at your own risk and discretion and you must ensure that you are familiar with and approve of the terms under which these tools are provided by the third party provider (s).

It is also possible that, in the future, we will offer you new services and / or features through the website (including the launch of new tools and resources). These new features and / or services will also be subject to these Terms of Service.

SECTION 8 – THIRD PARTY LINKS

Certain content, products and services available via our Service may include material from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any third party materials, products or services.

We are not responsible for any damage or damage related to the acquisition or use of goods, services, resources, content, or any other transaction carried out in connection with third party websites. Please carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you submit certain specific submissions or without a request from us, you submit creative ideas, suggestions, propositions, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or use by any means comments that you have sent us. We have no obligation (1) to keep any comments confidential; (2) to pay compensation for comments; or (3) to respond to comments.

We can, but have no obligation, to monitor, edit or remove content that we consider to be illegitimate, offensive, threatening, libelous, defamatory, pornographic, obscene or objectionable or violates the intellectual property of any of the parties or the Terms of Service.

You agree that your comments will not violate the rights of third parties, including copyright, trademark, privacy, personality or other personal or property rights. Likewise, you agree that your comments do not contain defamatory or illegal, abusive or obscene material, or contain computer viruses or other malware that could, in any way, affect the operation of the Service or any related website. You cannot use a false email address, use another identity that is not legitimate, or deceive third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and do not assume any obligation with respect to comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, product shipping costs, transit time and the availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We do not assume any obligation to update, correct or clarify information in the Service or on any related website, including, without limitation, pricing information, except where required by law. No updated specification or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECCIÓN 12 – USOS PROHIBIDOS

En adición a otras prohibiciones como se establece en los Términos de Servicio, se prohíbe el uso del sitio o su contenido: (a) para ningún propósito ilegal; (b) para pedirle a otros que realicen o participar en actos ilícitos; (c) para violar cualquier regulación, reglas, leyes internacionales, federales, provinciales o estatales, u ordenanzas locales; (d) para infringir o violar el derecho de propiedad intelectual nuestro o de terceras partes; (e) para acosar, abusar, insultar, dañar, difamar, calumniar, desprestigiar, intimidar o discriminar por razones de género, orientación sexual, religión, etnia, raza, edad, nacionalidad o discapacidad; (f) para presentar información falsa o engañosa; (g) para cargar o transmitir virus o cualquier otro tipo de código malicioso que sea o pueda ser utilizado en cualquier forma que pueda comprometer la función o el funcionamiento del Servicio o de cualquier sitio web relacionado, otros sitios o Internet; (h) para recopilar o rastrear información personal de otros; (i) para generar spam, phish, pharm, pretext, spider, crawl o scrape; (j) para cualquier propósito obsceno o inmoral; o (k) para interferir con o burlar los elementos de seguridad del Servicio o cualquier sitio web relacionado¿ otros sitios o Internet. Nos reservamos el derecho de suspender el uso del Servicio o de cualquier sitio web relacionado por violar cualquiera de los ítems de los usos prohibidos.

SECTION 13 – EXCLUSION OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee or warrant that the use of our service will be uninterrupted, punctual, secure or error-free.

We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove service for indefinite periods of time or terminate service at any time without prior notice.

You expressly agree that your use of, or the ability to use, the service is at your own risk. The service and all products and services provided through the service are (except as expressly stated by us) provided “as is” and “as available” for use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case Artchipiélago, our directors, employees, affiliates, agents, suppliers, service providers or licensors will be responsible for any damage, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, loss of profit, loss of income, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, as a consequence of the use of any of the services or products acquired through the service, or for any other claim related in any way to the use of the service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) published, transmitted , or made available through the service, even if it is advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNITY

You agree to indemnify, defend and hold harmless Artchipiélago and our parents, subsidiaries, affiliates, partners, officers, directors, agents, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or as a result of your breach of the Terms of Service or the documents that they incorporate as a reference, or the violation of any law or the rights of any third party.

SECTION 15 – SEVERABILITY

In the event that it is determined that any provision of these Terms of Service is illegal, null or unenforceable, said provision will be, however, effective to obtain the maximum extent allowed by applicable law, and the unenforceable part will be considered separate from these Terms of Service, such determination will not affect the validity of applicability of the other remaining provisions.

SECTION 16 – TERMINATION

The obligations and responsibilities of the parties that have incurred prior to the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If, in our judgment, you fail, or are suspected of having failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain responsible for all amounts due until including the termination date; and / or consequently we may deny you access to our services (or any part of it).

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and the policies or operating rules posted by us on this site or with respect to the service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede any prior or contemporaneous agreements, communications, and proposals. , whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting group.

SECTION 18 – LAW

These Terms of Service and any separate agreement in which we provide you services will be governed by and interpreted in accordance with the laws of Av. Charles Darwin, Puerto Ayora, W, 200102, Ecuador.

SECTION 19 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Continued use of or access to our website or the Service after the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20- RETURNS

Our policy lasts for 14 days. If 14 days have passed since your purchase, it is not possible, under any circumstances, a return or exchange.
To be eligible for a return or exchange, the item must be unused and in the same condition that you received it.

It must also be in its original packaging.
To complete your return, we require a receipt or proof of purchase.

-Changes
Once your return is received and inspected, we will send an email to notify you that we have received your return.
We will notify you of the approval or rejection of your change.
If the change was approved, the article is sent to the agreed address. It will be notified as soon as it is sent.
If the change is rejected, the customer is contacted and the reasons why the change cannot be made is notified. Subsequently, the item received is sent to the customer.

-Refunds
Once your return is received and inspected, we will send an email to notify you that we have received your return. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
In case it is not possible to credit the refund to your credit card, it will be done in cash to the account indicated by the client.

Late or missed refunds
If you have not received your refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next step, contact your bank. It often takes some time before your refund is posted.
If you have followed all these steps and have not received the refund yet, please contact us at hola@artchipielago.shop

National and international shipments
All domestic shipments are made through Servmontega and have an additional cost to those published in this store.

The cost may vary according to the quantity of products.
Once the product has been sent, we are not responsible for the state or form that it reaches its destination. Any claim must be submitted directly to the company where the shipment was made respectively.
International shipments will be made according to the client’s country of origin and will have an additional cost to those published in this store. The cost may vary according to the quantity of products.
Once the order is confirmed and invoiced, the shipment is made in the company chosen by Artchipiélago.

Sale or discount items only regular priced items will be refunded, unfortunately sale or discount items cannot be returned or refunded.
This policy applies only to items that are defective, have a different measure than the agreed one or are a different item. If you need to exchange it for the same item, send us an email to hola@artchipielago.shop and send the item back to the following address: Pasaje 3, between Duncan and Marchena, Puerto Ayora, Santa Cruz, Galapagos, Ecuador.
Shipment
To return your product, you must send them to: Pasaje 3, between Duncan and Marchena, Puerto Ayora, Santa Cruz, Galapagos, Ecuador.
You will be responsible for paying the shipping costs for the return of the item. Shipping costs are not refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund.
Depending on where you live, the time it takes to receive the exchanged product may vary.

SECTION 21 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to hola@artchipielago.shop

National and international delivery

By specialized carriers

Free return

until 14 days after the delivery

Selected artists

Talented and recognized

Secure payments

with card or transfer

Online art gallery: Acquire work of arts in Artchipiélago

Buying art has never been easier: Artchipiélago is an online art gallery that allows collectors and art lovers to purchase artwork with total security. Works by renowned artists from the Galapagos Islands. Artchipiélago helps to promote the talent of local artists, making their art known around the world.

Buy art online: Artchipiélago

Why to buy on line art in Artchipiélago? Because we are the only gallery from Islas Galápagos that looks for to make you travel for this paradise trough art. We also simplify the experience of our clients, by taking care of the secure delivery of all the art works.

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